What is self-exclusion and how do I activate it?

Self-exclusion allows you to voluntarily block access to your l898 account for a chosen period — from 30 days up to permanent closure. To activate it, contact our support team via email at support@l898.bet or through the in-app live chat. During the exclusion period, you will not be able to log in, deposit, or place bets. We will also suspend all promotional emails to your registered address.

Safe Play Commitment

Responsible Gaming at l898

We are committed to providing a safe, fair, and controlled gaming environment for all players in Bangladesh. Your wellbeing comes first.

Our Commitment to Responsible Gaming

At l898, we believe that gambling should always be an enjoyable leisure activity — never a source of stress, financial hardship, or personal harm. For the vast majority of players across Dhaka, Chittagong, Sylhet, and beyond, online betting remains a fun and recreational pastime. However, we acknowledge that for some individuals, gambling can develop into a problem that affects their daily lives and relationships.

That is why l898 maintains a comprehensive responsible gaming framework — one that gives every registered player the tools they need to stay in control. From deposit limits to full self-exclusion, we make it straightforward to manage your play at any time, on any device, from anywhere in Bangladesh.

Our Responsible Gaming Tools

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Self-Exclusion

Temporarily or permanently block access to your l898 account if you feel gambling is becoming a problem.

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Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.

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Time-Out Feature

Take a short break from gambling — 24 hours, 7 days, or 30 days — without permanently closing your account.

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Session Reminders

Receive automatic reminders about how long you have been playing so you can make informed decisions about your gaming session.

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Underage Protection

Strict 21+ age verification is enforced at registration. Minors are strictly prohibited from accessing the platform.

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Support Access

Our support team is available around the clock to assist players who need help managing their gambling habits or accessing any responsible gaming tool.

Recognizing Problem Gambling

Problem gambling can affect anyone, regardless of age, income, or background. Knowing the warning signs early is the first step toward getting help. If you or someone you know in Bangladesh is experiencing any of the following, it may be time to seek support:

Spending more money on gambling than you can afford to lose
Chasing losses by placing larger and larger bets to recover money
Feeling restless, irritable, or anxious when not gambling
Neglecting family responsibilities, work, or studies because of gambling
Borrowing money from family, friends, or financial services to fund gambling

If you recognize these signs in your own behaviour, please reach out to our support team immediately. Self-exclusion and account closure options are available 24/7 — no questions asked. Your health and financial wellbeing matter far more than any game outcome.

Practical Tips for Playing Safely

Whether you enjoy cricket betting, slots, or live casino games at l898, the following guidelines will help keep your gaming experience healthy and enjoyable over the long term:

Set a strict budget before you start: Decide in advance how much you are willing to spend during a session and stick to that amount. Use our deposit limit tool to enforce your budget automatically — this removes the temptation to top up when funds run low.

Never gamble to recover losses: Chasing a losing streak with larger bets is one of the most common paths to serious financial harm. Treat every loss as the cost of entertainment, not a debt to be recovered. If you find yourself in a cycle of chasing losses, activate the time-out feature immediately.

Balance gaming with other activities: Online casino and sports betting should be one of several leisure options in your life — not your only one. Make time for friends, family events, sports, or cultural celebrations like Eid and Pohela Boishakh. A balanced lifestyle significantly reduces the risk of gambling becoming a harmful habit.

Common Questions

Log in to your l898 account and navigate to the Account Settings or Responsible Gaming section. From there you can set a daily, weekly, or monthly deposit limit. Limits take effect immediately and can be lowered at any time. Increases to a limit require a 7-day cooling-off period to protect against impulsive decisions.

Self-exclusion allows you to voluntarily block access to your l898 account for a chosen period — from 30 days up to permanent closure. To activate it, contact our support team via email at [email protected] or through the in-app live chat. During the exclusion period, you will not be able to log in, deposit, or place bets. We will also suspend all promotional emails to your registered address.

Yes. The time-out feature lets you pause your account for 24 hours, 7 days, or 30 days. Your account remains intact, but you cannot log in or place any bets during the time-out period. This is a useful option if you simply want to step back from gambling temporarily without committing to a full self-exclusion.

l898 uses SSL encryption on all connections to protect your personal data and financial transactions. All games offered on the platform use certified random number generation to ensure fair outcomes. We do not share your personal information with unauthorized third parties, and all deposits and withdrawals via bKash, Nagad, and Rocket are processed securely.

Need Help? Contact Our Support Team

If you are concerned about your own gambling or that of someone close to you, please do not hesitate to reach out. Our dedicated support team is available 24/7 to help you access responsible gaming tools, answer questions, or process a self-exclusion request — with complete confidentiality.

l898 Support

Email us at: [email protected]

Our team responds within 24 hours. For urgent responsible gaming requests such as immediate self-exclusion or account closure, please mention this in your message and we will prioritize your case.

Ready to Play Responsibly?

When you are confident in your limits and ready to enjoy our games, l898 has cricket betting, slots, and live casino waiting for you. Remember — keep it fun, keep it controlled.